Doing Your Job With Heart

When Genette D. of St. Paul, MN began having difficulty walking she was sent to a Falls Clinic, where physicians and physical therapists taught her how to properly use her walker and showed her other techniques that would help her maintain her balance. Unfortunately as her arthritis and fibromyalgia worsened the therapy and lessons she learned in the Falls Clinic weren’t enough, and she and her doctor both agreed that a power wheelchair would be the best for her.

Once she began looking for a power wheelchair, Genette found a local company, but it was a disaster for her. She says, “they put me through all these hurdles. Month after month and nothing happened. Eventually they told me I was denied, but when I contacted Medicare they told me the paperwork had never even been filed. They took months of mobility away from me by wasting my time.”  Genette and her doctor knew she was qualified though, so they asked Medicare directly who she could work with, and they told her Open-Aire Mobility Division.

 

Working with Open-Aire Mobility was a completely different experience for her. Case Managers responded to her and worked with her, her doctor, and Medicare to handle the process quickly and efficiently. Genette had a wonderful experience, and explains it better than we ever could.  “I used to be healthy and active. I was a waitress. I could run circles around teenagers. Deteriorating like this has been hard, but you were there for me.  It’s not that you just did your job, but you did it with heart. When you do it with heart and care that makes us appreciate things even more.”

 

Thank you for the kind words Genette. It was a pleasure to help you regain your mobility.

COPD Awareness - Did You Know?

COPD Awareness Month continues, and Open-Aire would like to share some more information with you about COPD.

• Lung damage in COPD patients is irreversible.
• Smoking is the primary risk factor for COPD.
• COPD often co-exists with chronic bronchitis and emphysema.
• Common symptoms of COPD include breathlessness even after mild exertion and chronic coughing.

COPD Awareness - The Facts

November marks the beginning of COPD Awareness Month.  Open-Aire recognizes that COPD affects millions of Americans each year, and we want to share some facts about it to help educate others.  For more information about COPD including signs and symptoms, how to manage COPD, and finding support please visit the following websites or speak to your physician.  

www.copd.com

www.copdfoundation.org
www.lung.org