Monday, November 23, 2015

Doing Your Job With Heart

When Genette D. of St. Paul, MN began having difficulty walking she was sent to a Falls Clinic, where physicians and physical therapists taught her how to properly use her walker and showed her other techniques that would help her maintain her balance. Unfortunately as her arthritis and fibromyalgia worsened the therapy and lessons she learned in the Falls Clinic weren’t enough, and she and her doctor both agreed that a power wheelchair would be the best for her.
Once she began looking for a power wheelchair, Genette found a local company, but it was a disaster for her. She says, “they put me through all these hurdles. Month after month and nothing happened. Eventually they told me I was denied, but when I contacted Medicare they told me the paperwork had never even been filed. They took months of mobility away from me by wasting my time.”  Genette and her doctor knew she was qualified though, so they asked Medicare directly who she could work with, and they told her Open-Aire Mobility Division.
Working with Open-Aire Mobility was a completely different experience for her. Case Managers responded to her and worked with her, her doctor, and Medicare to handle the process quickly and efficiently. Genette had a wonderful experience, and explains it better than we ever could.  “I used to be healthy and active. I was a waitress. I could run circles around teenagers. Deteriorating like this has been hard, but you were there for me.  It’s not that you just did your job, but you did it with heart. When you do it with heart and care that makes us appreciate things even more.”
Thank you for the kind words Genette. It was a pleasure to help you regain your mobility.

Monday, November 16, 2015

COPD Awareness - Did You Know?

COPD Awareness Month continues, and Open-Aire would like to share some more information with you about COPD.
  • Lung damage in COPD patients is irreversible.
  • Smoking is the primary risk factor for COPD.
  • COPD often co-exists with chronic bronchitis and emphysema.
  • Common symptoms of COPD include breathlessness even after mild exertion and chronic coughing.

Thursday, November 5, 2015

COPD Awareness - The Facts

November marks the beginning of COPD Awareness Month.  Open-Aire recognizes that COPD affects millions of Americans each year, and we want to share some facts about it to help educate others.  For more information about COPD including signs and symptoms, how to manage COPD, and finding support please visit the following websites or speak to your physician.


Wednesday, October 14, 2015

Falls are in the Past

For many years Elvira B. of Oxford, MI had a difficult time walking. Lupus and arthritis were affecting her joints, and it got to the point where she had to use a walker. That was okay for a couple years, but recently even using the walker became a struggle, and she was starting to fall. A few months ago she suffered a bad fall, and hurt her left leg very badly. After that her doctor decided the walker wasn't right for her anymore, and that a power wheelchair would be better for her. He recommended working with Open-Aire Mobility Division. In just a few days, Open-Aire Mobility case managers were working with her doctor and Medicare, setting up appointments, and handling the paperwork. Shortly after, Elvira had her new power wheelchair.

Elvira says, "I would recommend my power wheelchair and Open-Aire Mobility to anyone. In fact, I already have!" Elvira lives in an independent living facility, and has a good friend who is having difficulty walking due to Parkinson's Disease"We've talked about my power wheelchair a lot and how much I like it. Now her doctor is going to help her get one too." Open-Aire is happy to hear how satisfied Elvira is, and looks forward to helping out her friend.

Wednesday, August 19, 2015

No Excuse Not to Exercise

When Michael M. of West Valley City, Utah was diagnosed with COPD his doctor stressed to him the importance of exercise for maintaining good health. "That’s a nice idea, but it’s too hard and awkward to exercise with heavy oxygen equipment," he says. Fortunately he did not have to deal with oxygen tanks or other heavy equipment for too long before he saw a commercial for Open-Aire. He found Open-Aire quick and easy to deal with, and it wasn’t too long before he had a new portable oxygen concentrator.

Michael really appreciates the mobility his portable oxygen concentrator allows him. Now he’s able to be more active and do the exercise that he’s supposed to do. He also discovered that one of the additional accessories has allowed him even greater freedom. Michael says, "The backpack* is really handy. I put it on and my hands are free. It makes it easier to exercise. I can use the treadmill or ride the stationary bike without any problems."

Besides the gym, Michael also stays active by using his portable oxygen concentrator while he works around the house and in his backyard. While doing some yard work a few other people have noticed him using it. His neighbor was recently diagnosed with COPD and when he saw Michael using his, he had a lot of questions about it.  "After he saw mine he was sold. Now he’s getting one too!"

*Backpacks are not part of the portable oxygen concentrators insurance set up package, but are available for purchase along with other accessories.

Wednesday, June 17, 2015

A Nurse Who Knows What She Wants

Janet M. of Tampa, FL worked as a nurse for many years, and was well aware of the difficulties oxygen patients had to deal with from their equipment. When she was prescribed oxygen she knew right away that she did not want to use oxygen tanks. After she was prescribed, Janet tells us, "a local oxygen provider that works with my doctor's office brought tanks over to my home and I rejected them!" The provider wasn't able to get her a portable oxygen concentrator, so she went out and found Open-Aire.

That was over four years ago. Janet has been a long time customer and is using the OxyGo by Applied Home Healthcare Equipment. "It's by far the most convenient," says Janet. She takes it wherever she goes, including on her summer trips to New England where she visits her children in Massachusetts and Vermont. Open-Aire looks forward to being Janet's preferred oxygen provider for four more years, and many more after that.

Tuesday, June 2, 2015

Impressing Everyone

Frances J. of Parma, MI lost part of a lung back in 2004 during a surgery for her cancer. Since then she had been using oxygen off and on, until last year when she was prescribed full-time use. At that point she had enough experience using tanks to know she did not want to use them full-time. “I used to go out a lot and do some traveling. I couldn’t do that any longer with oxygen tanks. With a tank, I can only be out for a couple hours at a time.”

A life with oxygen tanks wasn’t going to work for Frances. Fortunately she learned about Open-Aire’s portable oxygen concentrators, and with some help from her doctors and Open-Aire case managers it wasn’t long before she was able to have one of her own. Frances’ doctors are very impressed with her portable oxygen concentrator. Her primary physician recommended Open-Aire to another of his patients who wants to continue playing golf. Her pulmonologist has started to recommend portable concentrators to some of his other patients as well.

Even her previous oxygen provider seems impressed. Once Frances was comfortable with her portable oxygen concentrator, she called her previous provider to pick up her old equipment. He insisted that it wouldn’t work, and asked if he could see it. Frances happily showed it to him. Frances says, “While he was looking at it I told him I have up to 12 hours of use at a time with it. After that he said ‘okay I give up’ and left with my old equipment.”