Wednesday, August 3, 2016

The Freedom to Mow!

Jerry B. of Mansfield, OH always took great pride in his lawn. Every weekend he would spend his time trimming bushes, weeding, and mowing.  "I start mowing from one angle and then switch to the other angle on the next pass to give it a checkerboard look. Neighbors would tell me I manicure my yard, and not just cut it," says Jerry. However when he was prescribed oxygen tanks, he could no longer do it. Trying to mow while dragging an oxygen tank on the grass was just too difficult.

For several years Jerry was stuck with oxygen tanks, limited to what he could do, and feeling very confined. Simply leaving his house was difficult, and taking care of his lawn like he used to was out of the question. However, one day he saw a commercial for Open-Aire and thought maybe a portable concentrator could be an alternative to oxygen tanks. After speaking with his doctor and Open-Aire case managers, it was determined that a portable concentrator could be a great option for him. Once he was given the go-ahead he did not waste time in switching from tanks to a portable oxygen concentrator.

Once he had his portable oxygen concentrator, Jerry was able to mow his lawn again for the first time in three years. He tells us, "I still can’t do it all at once. I have to take a couple breaks, but I get it done and it looks great!"  Now Jerry's lawn is looking manicured again, and the compliments from the neighbors have returned.

Tuesday, July 19, 2016

Not Enough Tanks

When Richard R. of Rosendale, NY was using oxygen tanks he never had enough. A single oxygen tank wasn't good for anything. One tank wasn’t even enough to get him to his doctor’s office and back home. No matter where he went or what he did, he always had to bring several spares with him, and even then if an appointment ran late he could run out of oxygen. One time while visiting friends at a nursing home, he had to borrow THEIR oxygen because he had run out.

Finally, after seeing a commercial for Open-Aire, he thought a portable oxygen concentrator would eliminate his constant need for extra oxygen tanks. Open-Aire case managers helped him through the process, and soon he was able to enjoy portable oxygen.

Now he can finally go outside the house for more than a short time, and doesn’t have to worry about running out of oxygen. Richard says, "yesterday I went to the doctor, did some shopping, yapped it up with a couple of buddies and when I got home I still had plenty of battery life." While he was at the doctor’s office he enthusiastically showed it off to her. His doctor was happy he wasn’t using tanks anymore and told him that if he had any issues she would help resolve the problem. Richard just smiled at her, pointed to his portable concentrator and said, "the problem has already been resolved."

Monday, June 20, 2016

Keep it Cool

Summer has arrived and along with it hot weather. High temperatures bring several health concerns, but oxygen patients who use portable concentrators have an extra one – overheating units. Most portable concentrators are very durable and can endure extra warm temperatures, but under certain circumstances overheating is possible. Here are a few helpful tips to keep your portable oxygen concentrator cool. These simple rules can help you all year long, but are especially important during the summer months.

Preventing Overheating
  • Be sure the vents for your portable oxygen concentrator are unblocked.
  • Do not leave it in a car with the windows up or in small spaces where it can become especially hot.
  • Do not use it while carrying it in a backpack or sack that does not have ventilation.

Thursday, April 21, 2016

Getting out of the Man-Cave

David L. of Willow Spring, NC is a long-time Open-Aire customer - almost 6 years! Prior to using a portable oxygen concentrator David was using oxygen tanks, but he never liked using them. "It was tough to get out of the house because you can't stay out for more than a couple hours," says David.  Being on oxygen along with a few other health problems forced him into a position where he didn’t want to leave his house anymore. So if he was going to be stuck at home, he was going to make himself comfortable. He put together a man-cave for himself. "It's got a recliner, TV, mini-fridge, and everything I need. I hang out in there with my chihuahua, Nester." 

As nice as his man-cave was, it wasn’t enough. David wasn’t trying to travel far, he just wanted to get out of the house a little bit more and enjoy life.  Around the time he found out about portable oxygen concentrators from Open-Aire from an online ad.  After a quick call, an Open-Aire case manager helped him switch from his old provider and set him up with a portable oxygen concentrator. 

He still uses that great man-cave of his today, but now he's able to spend afternoons out of the house doing things he likes to do. He takes trips around town, goes out to eat and attends some local auctions where he recently won a very expensive vacuum cleaner with a bid of just a few dollars. Best of all it allows him to be a little more active. And now that the weather is warming up again that means more walks for Nester.

Monday, March 28, 2016

Time for Spring Cleaning

Spring is here, and you’re probably already busy doing some spring cleaning around your house. But are you taking the time to clean your portable oxygen concentrator as well? Regularly cleaning your portable oxygen concentrator helps to keep it running at its’ optimum performance level, and can extend the life of the unit.  Hopefully this something you already do, but if it isn’t now is the perfect time to start.  Air filters in particular need regular maintenance the most. Here are some tips from Open-Aire on how to keep your unit’s air filter clean, and that will help your portable oxygen concentrator run without problems.


Maintenance Tips – Air Filter
  • Clean the Air Filter in your portable oxygen concentrator at least once a week.
  • If your device has a micro filter, clean it with warm water.  Allow it to dry before replacing it.
  • For devices without a removable filter, use a dry cotton swap or soft brush to remove debris from inlet vents.

Wednesday, December 16, 2015

Feeling Valued

Before she was with Open-Aire, Rosemary M. of East Chicago, IN had an oxygen provider who was anything but interested in her as a customer. One time she ran out of oxygen tanks and they couldn’t deliver new ones. After that experience, she knew it was time to find a new oxygen provider. One that would value her as a customer, and would provide something other than tanks.

Oxygen tanks were a big hassle for Rosemary. She likes to go into downtown Chicago to meet with her friends for lunch and shopping, but the tanks made it extremely difficult. She could no longer take the train to get to town. Instead, she had to drive and ask her friends to help her carry her replacement tanks.

It only took her two months to realize this would not do. She started a quest to find a new provider. She spoke to a few different companies, but none of them seemed very interested in her. That changed when she found Open-Aire. The Case Manager she worked with was eager to help her out, and find the right portable oxygen concentrator for her.  Open-Aire was able to work with her doctor to get her a portable oxygen concentrator quickly, and made her feel valued as a customer the entire time. 

“Customer service is very important to me,” says Rosemary. “Everyone at Open-Aire has been very pleasant. Not just polite. You can hear that they are interested in their voice. They take an interest. They went beyond my expectations.”

Monday, November 23, 2015

Doing Your Job With Heart

When Genette D. of St. Paul, MN began having difficulty walking she was sent to a Falls Clinic, where physicians and physical therapists taught her how to properly use her walker and showed her other techniques that would help her maintain her balance. Unfortunately as her arthritis and fibromyalgia worsened the therapy and lessons she learned in the Falls Clinic weren’t enough, and she and her doctor both agreed that a power wheelchair would be the best for her.

Once she began looking for a power wheelchair, Genette found a local company, but it was a disaster for her. She says, “they put me through all these hurdles. Month after month and nothing happened. Eventually they told me I was denied, but when I contacted Medicare they told me the paperwork had never even been filed. They took months of mobility away from me by wasting my time.”  Genette and her doctor knew she was qualified though, so they asked Medicare directly who she could work with, and they told her Open-Aire Mobility Division.
 
Working with Open-Aire Mobility was a completely different experience for her. Case Managers responded to her and worked with her, her doctor, and Medicare to handle the process quickly and efficiently. Genette had a wonderful experience, and explains it better than we ever could.  “I used to be healthy and active. I was a waitress. I could run circles around teenagers. Deteriorating like this has been hard, but you were there for me.  It’s not that you just did your job, but you did it with heart. When you do it with heart and care that makes us appreciate things even more.”
 
Thank you for the kind words Genette. It was a pleasure to help you regain your mobility.